Last Updated: January 2026

Introduction

At Smile House Imlil, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding your information.

Information We Collect

When you book a room, contact us, or browse our website, we may collect:

• Contact Information – Name, email address, phone number
• Booking Details – Check-in/check-out dates, room preferences, number of guests
• Payment Information – Processed securely through our payment providers
• Communication Records – Messages you send us via email, WhatsApp, or our contact form
• Website Data – IP address, browser type, and pages visited (via cookies)

How We Use Your Information

We use your information to:

• Confirm and manage your reservations
• Respond to your questions and requests
• Arrange services like airport transfers or guided treks
• Send booking confirmations and important updates
• Improve our website and services
• Comply with legal requirements

We will never sell your personal information to third parties.

Sharing Your Information

We only share your data when necessary:

• Service Providers – Transfer drivers, tour guides, or payment processors who help us serve you
• Legal Requirements – If required by law or to protect our rights

All partners we work with are required to keep your information secure.

Cookies

Our website uses cookies to:

• Remember your preferences
• Understand how visitors use our site
• Improve your browsing experience

You can disable cookies in your browser settings, though some website features may not work properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access – Request a copy of the personal data we hold about you
• Correction – Ask us to update or correct inaccurate information
• Deletion – Request that we delete your personal data
• Opt-out – Unsubscribe from marketing communications at any time

To exercise these rights, contact us at info@smilehouseimlil.com

Third-Party Links

Our website may contain links to other sites (such as booking platforms or social media). We are not responsible for their privacy practices, so please review their policies separately.

Children’s Privacy

We do not knowingly collect personal information from children under 16 without parental consent.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have questions about this privacy policy or how we handle your data:

Smile House Imlil
Imlil, High Atlas Mountains, Morocco
Email: smilehouseimlil@gmail.com

Phone: +212660125142